Support Center

FAQ

Most frequent questions and answers

Please tell us the last story you were trying to play using the form below? Describe it if you don’t remember the title.

Tell us which series and which episode is missing assets. We’ll get that fixed asap!

We may have run out of room on your account. Please fill out the form below and we’ll get you upgraded to support more data.

  • You’ll be able to play stories with no commercial breaks, view all images, and receive virtual currency benefits for the duration of your subscription.
  • We offer weekly, monthly, and annual subscriptions.
  • Weekly subscriptions are $3.99/week after the free trial period of 7 days.
  • Monthly subscriptions are $8.99/month.
  • Yearly subscriptions are $39.99/year.
  • Payment will be charged to iTunes Account at confirmation of purchase.
  • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
  • Subscriptions may be managed by the user (including turning off auto-renewal in the account settings)
  • No cancellation of the current subscription is allowed during active subscription period)
  • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication
  • Subscriptions are managed by Apple iTunes
  • Settings > iTunes Store & AppStore > Tap Email > Subscriptions
  • Select our app and tap cancel subscription button

By using FableLabs’ App “Tales”, you agree to our Terms of Service

Questions? Email us!

Please use the same email you signed-up with so we can look up your account!

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